PSG provides industry-leading services that complete operational requirements. We don't just tell you what needs doing as a consultant, we identify the needs, create a meaningful plan, and then Execute the plan as your partner.

Core Services

Business Combination and Organization Strategy
We have participated in many business sale transactions and can help you identify an exit strategy that aligns with your goals. Whether you are looking to retire or just think it may be time to take some chips off of the table, we can help. By engaging Proficio, you do not just get a consultant who provides an exit plan. You get a partner that will help you execute that plan.

Business Assessments for “Right Sizing” Administrative Staff
Have you ever wondered if your back office is appropriately staffed? If you are like most business owners, you may never have worked in the back office yourself. This can make it difficult to evaluate administrative staffing levels and skill sets. 

Fortunately, managing the back office is what we do. We can help you to evaluate your back office to ensure that staffing levels are appropriate and determine whether skill sets of key staff are appropriately matched to roles and responsibilities.

Full Accounting Services
Wouldn’t it be nice if you didn’t have to figure out all of the complexities of accounting for your business and could instead focus on running and growing it? We can manage your back office so that you don’t have to.  Not only does this get you out of the minutia of tax law changes and accounting process, but it also allows for better reporting.  Our goal is to get you the information you need to make business decisions and get you out of the business of figuring out how to generate that information. 

To do this, we take over management of accounting start to finish:  payable, receivables, payroll, taxes, etc.  This will likely require some changes to your current process, but the reward is a dramatic improvement in the quality, relevance and timeliness of key information.

Technology Services
Most organizations start with services in mind, not infrastructure and technology.  In order to take your business to the next level, integration, standardization, centralization of information may be required.  Bringing these capabilities in house can be expensive and create unnecessary support costs. 

PSG has architecture, infrastructure and data experts with exceptional industry experience in providing these kinds of systems.  PSG can provide hosting and recommendations for Web, Email, Web Marketing, etc.,

Of more significant value is the ability to implement  of a fully customized Customer Relationship Management system designed for your industry including centralized information about clients, employees, production (Census), admissions, HR, accounting, clinical treatment, communications tracking, calendaring, timecards, incident reporting and much more. 

As needed, Proficio can arrange to support day-to-day technology needs as well as customization of data and reporting needs.

Legal
PSG can assist in ensuring tidy service contracts, leases, management agreements etc. We will interface and coordinate with counsel as needed for special situations

Liability Insurance
Because we specialize in this industry, we can help you determine whether your current coverage is adequate and whether premiums are competitive.  We are not an insurance broker and we do not have any financial arrangements or other relationships with any insurance brokers.  This frees us to recommend what we think will be best for your unique situation.  If you are satisfied with your current broker, we can assist in managing the renewal process.  If you would like to get some competitive quotes, we can also help to manage that process.

Employee Benefits
Here again, we do not broker any particular products, but will help you identify what is best for your business.  We can interface with your broker and insure that you are getting competitive rates and the highest level of service available.

Human Resources
We have significant experience in dealing with the complexities of employment law.  We can serve as a resource to you, your HR department, and to any employees in your organization that have supervisory responsibilities.  We can provide training and you can call us anytime you run into any HR issues.  PSG can recommend and review local and national providers, assist you in keeping up to date on HR law, help with 401k and other benefit plans etc.

Compliance
Because we work with many other healthcare organizations, we are very familiar with the significant regulatory issues that you face.  We can help you to secure private health information.  Our information systems are built to facilitate this.  In addition, we can ensure that information systems have reporting capabilities to support the information needs of licensing or accrediting bodies (state licensing agencies, Joint Commission Accreditation, etc).  This can greatly simplify licensing and accreditation reviews.

 

 

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